Are You a Sales Perfectionist?

Are You a Sales Perfectionist?

It was late Monday afternoon after the Thanksgiving holiday weekend and I limped my way into the Emergency Room at Florida Hospital with Richard by my side. A few tests later, I was being wheeled into surgery for an emergency appendectomy. “So how are you doing?” the...
Not Getting Enough Yeses?

Not Getting Enough Yeses?

Getting a ‘no’ is a chance to discover something you had not thought about. It causes you to dig further, ask more questions, gather more information, and in the end it can help you serve your customers. However, if you are not getting any yeses, literally all you are...